Its been 1-3 different people consistently throughout the past year, but the woman who is maintaining the locker room is amazing. She cleans, tidies, replaces towels, takes away the dirty ones, gently reminds people if they need to do something different and all with a pleasant attitude and a smile on her face. I think its far too easy (particularly at this gym) for her work to go unnoticed. But I notice...the reason that whole gym experience is so nice is because everything you need is always where it should be, its clean and ready. Without this special person, that would never be possible. And let's be honest, this is not always the most easy or enjoyable job. Today, as I was leaving, I made a point to say thank you so much - even though all she was doing was replacing the clean towels.
So the next time you are particularly enjoying a location, business, experience, be sure to acknowledge those who made that possible, even in the smallest way.